Guides & resources
Plain-English guides on the NDIS, aged care and finding the right providers. We're a free concierge service — not a legal, medical or financial advisor.
How to apply for the NDIS
Plain-English guide to applying for the NDIS: check eligibility, gather functional evidence, complete your access request, and what to expect next.
NDIS plan management explained
Compare plan-managed, self-managed and NDIS agency-managed options, including how each works and what to consider when choosing.
NDIS support coordination explained
Learn what NDIS support coordination does, the three levels of support and how funding works, so you can better understand this part of your NDIS plan.
SDA vs SIL: what's the difference?
SDA vs SIL explained: compare what Specialist Disability Accommodation and Supported Independent Living fund, who each is for and how they work together.
How to find an NDIS occupational therapist
What occupational therapists do, when to use one, and how to find an OT who's a good fit for your NDIS plan.
How to find an NDIS support worker
What support workers do, what to look for, and how to find a worker who's a good fit for your routine, personality and goals.
NDIS for autism — a plain-English guide
How the NDIS supports autistic children, teens and adults — common supports, eligibility and how to find providers.
NDIS for ADHD — what's covered
Whether ADHD is funded by the NDIS, what supports help, and how to find providers experienced with ADHD.
Home Care Packages Explained: Levels, Funding & Finding Support
Learn how Home Care Packages work, what Level 3 covers, eligibility requirements, and how to find trusted care support across Australia.
Improved Daily Living explained
What Improved Daily Living funding covers in an NDIS plan, who it is for, how it is used and how to find therapists near you.
NDIS change of circumstances — how to request a review
When and how to ask for a plan reassessment if your situation changes — and what evidence to gather.
NDIS plan management options explained
Plain-English guide to agency managed (NDIA managed), plan managed and self-managed NDIS plans — what each means, who it suits and how to change.
Life with an NDIS plan
What day-to-day life with an NDIS plan actually looks like — using your funding, working with providers, tracking spending and preparing for reassessment.
How much does an NDIS support worker cost?
How NDIS support worker pricing works — price limits, weekday, evening, weekend and public holiday rates, travel, cancellations and what comes out of your plan.
What can I spend my NDIS funding on?
A plain-English guide to what NDIS funding can and cannot pay for, how the three budgets work, and what to do when you are not sure about a purchase.
Am I eligible for the NDIS?
A plain-English eligibility checklist — age, residence and disability requirements, what the NDIA looks at, and what to do if you are not eligible.
What to do when your NDIS plan runs out of funding
Practical steps when NDIS funding is running low or has run out — how to check, what to stop, how to request a plan reassessment, and how to keep essential supports going.
NDIS plan review: how to prepare and what to bring
How to prepare for an NDIS plan reassessment — the evidence that counts, how to describe a typical week, what to bring on the day and the mistakes to avoid.
How to choose an NDIS provider: 10 questions to ask before you sign
The ten questions that separate a good NDIS provider from a poor one — availability, staff turnover, pricing, cancellations, notice periods and what to check before signing.
Registered vs unregistered NDIS providers
What NDIS provider registration actually means, which participants can use unregistered providers, the supports that always require registration, and how to check quality either way.
How to change NDIS providers without losing supports
A step-by-step guide to switching NDIS providers — notice periods, overlapping the handover, what to ask for in writing, and how to avoid a gap in support.
What to expect in the first month with a new support worker
Week by week through the first month with a new NDIS support worker — the first shift, setting routines, giving feedback, and what to do if it is not working.
A family's guide to arranging supports after hospital discharge
What families need to organise when someone is coming home from hospital — who to talk to, what to arrange first, funding pathways, and how to move quickly.
Getting supports for a child: a parent's starting point
How parents start with the NDIS early childhood approach — who to contact, what therapies are commonly funded, school and home supports, and what to do while you wait.
How to find NDIS providers with actual availability
For support coordinators and families: how to find providers who can genuinely start, the questions that expose a soft yes, and how to fill hard-to-staff shifts.