How to find an NDIS support worker
Finding the right support worker can transform your day-to-day life. Here's what to look for and how the matching process works.
What support workers do
- Personal care: showering, dressing, grooming
- Community access: outings, appointments, shopping
- Social support and skill building
- Overnight or sleepover support
- Help around the home
What to look for
- A personality and communication style that fits yours
- Experience with your condition or support needs
- Reliability and consistency — you'll see them often
- NDIS Worker Screening Check
- First Aid and CPR certification
How My Care Link Australia helps
We match you with vetted support workers in your area based on the kind of person you want to work with — not just availability. The service is free.
About this guide. Written and reviewed by the My Care Link Australia team as general information for NDIS and aged care participants, families and support coordinators. Read our editorial guidelines and provider review process.
This guide is general educational information only. It is not medical, legal or financial advice. For decisions about your individual situation, please speak with the appropriate qualified professional.
Frequently asked questions
Can I choose my support worker?
Yes. Choice and control is a core principle of the NDIS. We'll show you options and you decide who to meet.
What if my support worker isn't a good fit?
Tell us and we'll find someone else. Fit matters more than anything else.
Related services
NDIS Support Workers
Trained support workers for daily living, social activities and personal care.
NDIS Personal Care
Help with showering, dressing, grooming, toileting and daily personal hygiene.
NDIS Community Access
Support to access social, recreational and community activities.
NDIS Support Coordination
Help understanding and making the most of your NDIS plan.
Related conditions
Autism
Find NDIS support for children, teens and adults on the autism spectrum.
Intellectual Disability
NDIS support for people living with an intellectual disability.
Cerebral Palsy
Lifelong NDIS support for children and adults with cerebral palsy.
Psychosocial Disability
Recovery-focused NDIS support for psychosocial disability.
Get free help finding a provider
Tell us what you need — we'll come back within 24 hours.
Tell us what you need
We'll use this information to connect you with suitable providers.
Sources and further reading
Rules, funding amounts and wait times change. We check these primary sources when we update this page, and you should confirm current details directly with them.
- National Disability Insurance Scheme (NDIS)(opens in a new tab) — National Disability Insurance Agency. Official scheme information, eligibility and current processes.
- How to apply for the NDIS(opens in a new tab) — National Disability Insurance Agency. Current access request steps and forms.
- Understanding your NDIS plan budget(opens in a new tab) — National Disability Insurance Agency. How plan management and budget categories work.
- NDIS Quality and Safeguards Commission(opens in a new tab) — NDIS Quality and Safeguards Commission. Provider registration, practice standards and complaints.
- Services Australia — Disability Support Pension(opens in a new tab) — Services Australia. Income support eligibility and claim process.