Aged care

    Home Care Packages — find a provider you can trust

    A Home Care Package (HCP) gives you funding to choose the supports you need to live well at home. We help you find a reliable provider once your package is approved.

    What it is

    A Home Care Package is subsidised funding managed by an approved aged-care provider. You direct what supports to use — personal care, cleaning, nursing, allied health, meals, transport and more.

    Who it's for

    Older Australians (usually 65+) who've been assessed by an ACAT as needing in-home care.

    Home Care Package pathway

    Apply through My Aged Care (1800 200 422 or myagedcare.gov.au). An ACAT will assess you and recommend a level (1-4). Once your package is assigned, you choose a provider.

    How My Care Link Australia helps

    We connect you with HCP providers in your suburb who have availability and a track record we trust — at no cost.

    This page is general educational information only. It is not medical, legal or financial advice.

    Common questions

    Can I change Home Care Package providers?

    Yes. Your package follows you. We can help you find an alternative provider if your current one isn't working out.

    How long does it take to get a package?

    Wait times vary by level — Level 1 and 2 can be faster; Level 3 and 4 packages can take several months.

    Get free help finding a provider

    Tell us what you need — we'll come back within 24 hours.

    Tell us what you need

    We'll use this information to connect you with suitable providers.