NDIS change of circumstances — how to request a review
If your situation changes — your support needs increase, you move, or you start a new condition — you can ask the NDIA to reassess your plan. Here's how.
When to request a change
- Your disability or support needs change significantly
- You move to a new state or region
- A new diagnosis affects how you live day-to-day
- Existing funding is running out before your next review
- A crisis or hospital stay changes what you need
How to request a reassessment
Contact the NDIA on 1800 800 110 or talk to your Local Area Coordinator (LAC) or support coordinator. You'll usually fill out a Change of Circumstances form and provide updated evidence.
What evidence helps
- Updated reports from your treating health professionals
- Recent OT functional capacity assessments
- Records of how often you've been using current supports
- Letters from support coordinators or LACs
How My Care Link Australia can help
We can connect you with a support coordinator who'll help you prepare evidence and manage the request — at no cost to you.
About this guide. Written and reviewed by the My Care Link Australia team as general information for NDIS and aged care participants, families and support coordinators. Read our editorial guidelines and provider review process.
This guide is general educational information only. It is not medical, legal or financial advice. For decisions about your individual situation, please speak with the appropriate qualified professional.
Frequently asked questions
How long does a reassessment take?
Timeframes vary, but the NDIA aims to respond within a few weeks for change requests. Complex changes may take longer.
Can my plan be reduced after a review?
Yes — it can go up or down. Strong evidence is essential.
Related services
NDIS Support Coordination
Help understanding and making the most of your NDIS plan.
NDIS Specialist Support Coordination
Higher-level coordination for participants with complex situations.
NDIS Occupational Therapy
OTs help build skills for daily living, work, study and play.
NDIS Plan Management
We manage invoices and budgets so you can focus on the support.
Related conditions
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Sources and further reading
Rules, funding amounts and wait times change. We check these primary sources when we update this page, and you should confirm current details directly with them.
- National Disability Insurance Scheme (NDIS)(opens in a new tab) — National Disability Insurance Agency. Official scheme information, eligibility and current processes.
- How to apply for the NDIS(opens in a new tab) — National Disability Insurance Agency. Current access request steps and forms.
- Understanding your NDIS plan budget(opens in a new tab) — National Disability Insurance Agency. How plan management and budget categories work.
- NDIS Quality and Safeguards Commission(opens in a new tab) — NDIS Quality and Safeguards Commission. Provider registration, practice standards and complaints.
- Services Australia — Disability Support Pension(opens in a new tab) — Services Australia. Income support eligibility and claim process.