How to apply for the NDIS
Applying for the National Disability Insurance Scheme (NDIS) can feel overwhelming. This plain-English guide walks you through who can apply, what documents help, and what to expect — so you know what to do next.
Who can apply for the NDIS
The NDIS supports Australians under 65 who live with a permanent and significant disability. To meet access requirements you generally need to be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
If you're over 65, you'll usually access support through My Aged Care instead. We can help with either pathway.
Documents that help your application
- Reports from your GP, specialist or allied health team that describe your disability and how it affects daily life
- Past assessments (occupational therapist, psychologist, speech pathologist)
- Hospital discharge or specialist letters
- Functional capacity information — what daily tasks need support
The Access Request Form
You can call the NDIS on 1800 800 110 to start an Access Request, or download the form from ndis.gov.au. The form asks about your disability, the supports you currently use, and whether you give consent for the NDIA to talk to your doctors.
A clear, well-evidenced application makes a faster decision more likely.
What happens after you apply
The NDIA will review your application and usually respond within 21 days. If you're approved, you'll be invited to a planning meeting to discuss your goals and the supports you need.
If you're not approved, you can ask for an internal review within 3 months. Many people are approved at the review stage with stronger evidence.
How My Care Link Australia can help
We're a free concierge service. Once you have an NDIS plan (or are about to), we match you with trusted providers in your area — support workers, support coordinators, allied health, SIL, housing and more.
We don't write your application or give medical advice. We help you find the right people once your plan is in place.
This guide is general educational information only. It is not medical, legal or financial advice. For decisions about your individual situation, please speak with the appropriate qualified professional.
Related services
NDIS Support Coordination
Help understanding and making the most of your NDIS plan.
NDIS Plan Management
We manage invoices and budgets so you can focus on the support.
NDIS Occupational Therapy
OTs help build skills for daily living, work, study and play.
NDIS Support Workers
Trained support workers for daily living, social activities and personal care.
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