Guide

    How to apply for the NDIS

    Applying for the National Disability Insurance Scheme (NDIS) can feel overwhelming. This plain-English guide walks you through who can apply, what documents help, and what to expect — so you know what to do next.

    Who can apply for the NDIS

    The NDIS supports Australians under 65 who live with a permanent and significant disability. To meet access requirements you generally need to be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.

    If you're over 65, you'll usually access support through My Aged Care instead. We can help with either pathway.

    Documents that help your application

    • Reports from your GP, specialist or allied health team that describe your disability and how it affects daily life
    • Past assessments (occupational therapist, psychologist, speech pathologist)
    • Hospital discharge or specialist letters
    • Functional capacity information — what daily tasks need support

    The Access Request Form

    You can call the NDIS on 1800 800 110 to start an Access Request, or download the form from ndis.gov.au. The form asks about your disability, the supports you currently use, and whether you give consent for the NDIA to talk to your doctors.

    A clear, well-evidenced application makes a faster decision more likely.

    What happens after you apply

    The NDIA will review your application and usually respond within 21 days. If you're approved, you'll be invited to a planning meeting to discuss your goals and the supports you need.

    If you're not approved, you can ask for an internal review within 3 months. Many people are approved at the review stage with stronger evidence.

    How My Care Link Australia can help

    We're a free concierge service. Once you have an NDIS plan (or are about to), we match you with trusted providers in your area — support workers, support coordinators, allied health, SIL, housing and more.

    We don't write your application or give medical advice. We help you find the right people once your plan is in place.

    This guide is general educational information only. It is not medical, legal or financial advice. For decisions about your individual situation, please speak with the appropriate qualified professional.

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