Concierge matching, not a directory

    Find the right NDIS provider — without doing the searching yourself

    Skip the endless tabs, the unanswered calls and the "we're full" emails. Tell us what you need once — we send you a shortlist.

    Shortlist in 24 hrs No browsing required Free, Australia-wide
    Prefer to talk? Call SarahAvailable 24/7 · (02) 5950 6064

    Browse a directory, or get matched?

    Most NDIS sites hand you a list. We hand you a shortlist.

    Browsing a directory

    • Scroll through hundreds of listings
    • Open 10+ tabs, compare profiles
    • Call each one yourself
    • Find out half are full or closed
    • Start again next week

    Getting matched by us

    • Tell us once what you need
    • We search and contact providers for you
    • We confirm who has capacity
    • You get 2–4 shortlisted options
    • You pick — we don't push anyone

    What happens in the next 24 hours

    A real person reads your enquiry — not an algorithm.

    Within 1 hour

    Your enquiry is reviewed

    Sarah or one of the team reads it, asks any clarifying questions if needed, and starts the search.

    Within 6 hours

    We contact providers in your area

    We reach out directly to providers who look like a fit and ask about current capacity, specialisations and timing.

    Within 24 hours

    You receive your shortlist

    A short, written shortlist of providers who said yes — with a sentence on each so you know why we picked them.

    Whenever you're ready

    You take it from there

    We share your details only with the providers you choose. No pressure, no follow-up calls you didn't ask for.

    Why people trust MCLA

    Australia-wide support

    We cover every state and territory across Australia.

    Completely free

    Our service is free for NDIS participants, families and coordinators.

    We do the searching

    No directories to browse. We find the right providers for you.

    Built for you

    Designed for NDIS participants, families and support coordinators.

    How it works

    Three simple steps — we handle the rest.

    1

    Tell us what support you need

    Describe what you're looking for in your own words — no jargon required.

    2

    Share your location and details

    Let us know your suburb and a few details so we can find the best match.

    3

    We connect you with suitable providers

    We do the searching and connect you with trusted providers in your area.

    Questions about how matching works

    Tell us what you need

    We'll use this information to connect you with suitable providers.